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Chroma Systems Solutions - World Leader in Power Test Instruments & Systems
Chroma Systems Solutions

Service & Support

Service & Support

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Repair Services

Chroma's service department offers both warranty and non-warranty repair as well as calibration on all of its instruments. All repairs and calibrations are performed in our Lake Forest, CA facility. Please call for any repair needs you may have.

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Support

Chroma offers a wide range of support service programs and contracts to meet your needs. With our support programs, you can obtain ongoing telephone, remote diagnostics, calibration, and similar services as needed or during budget planning cycles. In addition, customers with existing support contracts receive priority scheduling and service.

Chroma's Support Contract Services allow you to extend product warranties so that warranty support is provided on an uninterrupted basis even after the initial 12 month factory warranty expires. Warranty periods can slip-away and then, when really needed, becomes unavailable. Warranty extensions eliminate the time and hassle of securing ad-hoc funding in order to service a critical problem when time is sensitive.

In addition to our world-class support contracts, additional Chroma's support services are described below. Call us today for additional information or a quote for any of our products or services. Chroma is ready to help!



Repair

Chroma's service department offers both warranty and non-warranty repair as well as calibration on all of its instruments. All repairs and calibrations are performed in our Lake Forest, CA facility. Please call for any repair needs you may have.



Gold, Silver, and Bronze care support packages bundle popular services to provide you cost-effective, best of breed customer services, such as post-warranty phone support, priority scheduling of RMA and calibration services, and free training programs.



Drivers & Manuals

Drivers are available online for a wide variety of Chroma Power instrumentation. Manuals can be requested by contacting us directly at 949-600-6400 or downloaded by clicking here.



Calibration & RMA

Chroma’s calibration and RMA services help you to extend the useful life of your test systems or instruments by keeping them well maintained and serviced. Chroma provides ECO and firmware updates automatically.



Software Development

Software development and testing services, you can take advantage of Chroma’s engineering expertise and fully setup lab facilities to get that special software application need developed quickly, or to get specialized products tested and evaluated quickly and with minimum cost.



Onsite Support

Chroma’s onsite support team of highly trained support engineers ready to assist you with both short-term needs, and long term residency situations. Call us today for details and pricing. 949-600-6400.



Online Support

Chroma’s online support team of highly trained support engineers is ready to assist you. Please visit our Customer Service and Support portal for more information.



Rental Program

Chroma’s instrument rental program is designed to provide our customers with short or long term access to Chroma instrumentation for situations where the length of need does not warrant the purchase of the product. Call your sales rep for more details.



Pre-scheduled, cost effective, training programs both at Chroma’s first class training facility or at customer locations, on a wide range of power instrumentation topics of interest.


Expert Information

Free quote from Chroma

Our experienced sales engineers can help you select the right instrument for your application. Contact Chroma Systems Solutions today!

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Chroma USA - Foothill Ranch, CA


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